Shipping Zones:

Shipping is available to all states and union territories within India.

Shipping Methods:

We utilize reliable shipping carriers to deliver our packaged food products.

Shipping Charges:

Shipping charges are calculated based on the weight of the package, delivery location, and selected shipping method.

Free shipping may be available for orders meeting specified criteria, such as minimum order value or promotional offers.

Delivery Time frames:

Estimated delivery time frames vary depending on the shipping method selected and the delivery location. Delivery delay is beyond our control and as much as possible we will closely work with our courier partner to expedite the delivery.

Order Processing:

Orders are processed and shipped within 1-2 business days after payment confirmation, excluding weekends and holidays.

Customers receive a shipping confirmation email with tracking information once their order has been dispatched.

Delivery Tracking:

Customers can track the status of their order using the provided tracking information.

Tracking details are provided via email and can also be accessed through the customer's account on our website.

Delivery Attempts:

Our shipping carriers make multiple delivery attempts in case the recipient is unavailable at the time of delivery.

Customers may be notified of delivery attempts via email or Whatsapp.

Delivery Address:

Customers are responsible for providing accurate delivery information, including the recipient's name, address, and contact number.

Any errors in the delivery address provided by the customer may result in delayed or failed deliveries.

Delivery Restrictions:

We comply with all applicable laws and regulations regarding the delivery of packaged food products.

Certain remote or restricted areas may have limited or no delivery service available.

Shipping Policy Updates:

This shipping policy is subject to change without prior notice. Customers are advised to review the policy periodically for any updates or amendments.

Customer Support:

For any inquiries or assistance regarding shipping, customers can contact our customer support team via email or phone during business hours. (sales@sridairy.com / +91 75488 91254 / Mon-Fri 9am to 6pm)